Moving learners between groups is possible as long as you have proper access to the VCC (Voxy Command Center). To proceed with the process, please follow these steps:
- Access the following link: https://commandcenter.voxy.com/#/learners/.
- Choose the specific learner that you intend to move.
- Once you are inside the learner's account, locate and select the "Feature Group" option.
- The system will display a prompt requesting your confirmation to proceed with the change.
Here’s a short clip in order for you to visualize the process better.
If you encounter any difficulties or require further assistance, please feel free to reach out to us, and we'll be glad to help.